Appointment info

Appointment Information


Visiting any physician can be an intimidating experience. Parents can lessen the stress and worry associated with their child’s doctor visit by taking steps to be sure that you have all the information needed for the appointment. Never feel embarrassed or shy about asking for clarification about something the provider says. If the provider asks questions that may seem embarrassing or overly personal to you or your child, remember that the information you provide allows your doctor to better establish a diagnosis or to determine what treatment is most appropriate. Be honest and don’t withhold information from the doctor. Utilize the office personnel, medical assistants, and nurses as they can be additional resources for information. Do not hesitate to ask them questions about your child’s healthcare or your concerns. Advanced preparation for your child’s doctor visit is a vital step towards becoming a partner in your child’s healthcare. Our physicians welcome your active participation in their care




Appointment Tips


  • Schedule an appointment by calling 256.891.0300. Patients are seen by appointment, Monday through Friday from 8a-12p and 1p-5p during regular business hours.
  • Arrive Early. We will update your information at each visit. This usually takes only a few minutes.
  • Patients who have arrived on time will be seen ahead of those who arrive late.
  • Call ahead if you are late or unable to make your appointment time.
  • If you arrive late, your wait may be longer or your child’s visit may have to be rescheduled.
  • We will do all we can to accommodate your child’s appointment and to minimize the need to reschedule.
  • Late arrivals will be offered the next available appointment. While we will do our best to accommodate requests, the first-available appointment may or may not be on the day the appointment was missed.
  • Whenever possible, please give 24 hours notice if you cannot make your appointment.




Before the Appointment


Before the appointment, write down a list of things you need to tell the doctor. Note any concerns or questions you may have. Also write down the names and dosages of any medication your child may be taking, including over the counter medications. It is very important to take this list with you to your child’s appointment – don’t count on remembering everything.

  • If it is your first visit, request medical records from your previous doctor. We can assist you with this in our office, if needed.
  • Keep a health care diary and take it to the visit. For example; changes in health status, physical observations, specific complaints or concerns and abnormal side effects or symptoms since the last visit.
  • Prepare a list of your child’s medications (including over the counter), dosages, and drug allergies. It is very important to take this list with you to your child’s appointment – don’t count on remembering everything.
  • Check current medications to make sure refills are available or you should be prepared to ask the doctor for medication refills.
  • Prepare and maintain a list of immunizations your child has had in the past. We can assist you with this in our office, if needed.
  • Consider the clothing your child will wear to the appointment. For example, if your child is scheduled to have a check-up or a sports physical, have them wear clothing easily removed.
  • If the patient has medical insurance, be sure to bring your card(s) to your appointment.




During the Visit


  • Arrive a few minutes early and be prepared to update any necessary information.
  • Prepare for a short to moderate wait time in the reception room by bringing a book or a magazine.
  • Listen to the doctor’s questions and answer them as accurately and honestly as possible.
  • Maintain a healthcare folder that includes any educational materials, healthcare information, and appointment information given to you at your child’s visit.
  • Review your list of questions with your doctor and make sure each is answered to your satisfaction.
  • Ask questions that may arise during the visit.
  • Write down or ask for written instructions to help you understand your child’s care plan.
  • Ask how you can educate yourself about your child’s healthcare needs.
  • Listen to your child. If they feel something is wrong, share your concerns with your doctor.




Completing Your Visit


  • Did the provider order new medications for your child, and, if so, did you understand how and when to take them?
  • Does your child have enough medication to last until the next visit?
  • Make sure you have a return visit scheduled, if needed.
  • Make certain you have the written prescriptions or confirm the pharmacy for electronic prescriptions before you leave.
  • Check out at the front desk before leaving.
  • With a little preparation, by asking the right questions and by following a few simple guidelines, you and your child will get the most from each visit to your doctor.





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At Smart Start Pediatrics, we offer primary & preventive healthcare to all pediatric patients without regard to race, color, national origin or handicap in compliance with the US Department of Health & Human Services regulations 45 CFR parts 80, 84 and 91. We offer essential services regardless of the ability to pay, discounts are based on family size & income. You may apply for the discount at the front desk.

Thank you!

La oficina de Smart Start Pediatra ofrece servicios de atención médica primaria y preventiva, sin considerar la raza, color, nacionalidad, origen o discapacidad en el cumplimiento de Estados Unidos Departamento de Salud y Servicios Humanos de la regulacion 45 CFR parte 80, 84, y 91. Ofrecemos servicios esenciales sin tener en cuenta la capacidad de paga, el descuento es de acuerdo al nivel de ingreso del paciente y su familia. Ustedes pueden aplicar para el descuento de servicio de salud con la recepcionista en la oficina.

¡Gracias!

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